Terms and Conditions

Saham Abaya
Website Based in Saudi Arabia

1. Acceptance of Terms

By using the Saham Abaya website, you agree to comply with these Terms & Conditions and all related policies. If you do not agree, please do not use the website.

2. Service Description

Saham Abaya provides abayas and related fashion products through its online store within Saudi Arabia and internationally where shipping is available.

3. Orders and Payments

• All orders are subject to product availability.

• Customers must provide accurate and complete information.

• Orders are confirmed once payment is successfully completed.

• The store reserves the right to cancel any order due to pricing or inventory errors.

4. Pricing

• All prices are listed in Saudi Riyals and include VAT where applicable.

• The store reserves the right to change prices at any time without prior notice.

5. Shipping and Delivery

• Orders are shipped within the timeframe stated on the shipping page.

• The store is not responsible for delays caused by shipping companies or circumstances beyond control.

6. Intellectual Property

All content (images, logos, text, designs) is the property of Saham Abaya and may not be used without written permission.

7. Limitation of Liability

The store is not liable for any indirect damages resulting from the use of the website or delays outside its control.

8. Amendments

The store may update these terms at any time. Continued use of the website means acceptance of any updates.

Privacy Policy

Saham Abaya

1. Information We Collect

We may collect:

• Name

• Phone number

• Email address

• Shipping address

• Order details

2. How We Use Information

We use customer data to:

• Process orders

• Communicate with customers

• Improve user experience

• Send offers (with customer consent)

3. Data Protection

We protect customer data and do not share it with third parties except:

• Shipping providers

• Payment service providers

• Official authorities if required

4. Cookies

The website may use cookies to enhance browsing experience.

5. User Rights

Customers may request to update or delete their data by contacting customer support.

Return & Exchange Policy

Saham Abaya

Due to the nature of the products (abayas and customized fashion items):

No Returns or Exchanges

• All sales are final.

• Returns or exchanges are not accepted after purchase.

• Customers are responsible for confirming size and details before placing the order.

Exception

Replacement or compensation is only applicable if:

• The item arrives clearly damaged

• The wrong item was delivered

The customer must report within 24–48 hours of receiving the order with clear photos.

Return Shipping in Case of Store Error

If the mistake is confirmed to be from the store, shipping costs will be covered by the store.